Porta Bath Bud - Baby Bath & Shower Support

We use compostable or recycled poly bags and mailers and FSC Certified card in our packaging.

We offset our carbon usage and your delivery is carbon offset.

All orders are processed within 48 hours of being placed. Please note, if you are buying during a sale period, this may be extended up to 2 additional more days. Once your order has been processed, you will receive an email with your dispatch details.

Australia standard shipping $9.99

International standard shipping $9.99

Worldwide free shipping on orders $99+ 

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Shipping Providers

Once an order has been handed to our shipping providers, the delivery  timeframes are subject to their capacity to meet the below timeframes:

UK: 3-5 Days
Australia: 5-8 Days
United States: 4-6 Days
Anywhere else in the world: 5-10 Days

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Need to return your order?

It's simple! If you're not completely happy with your purchase, simply return it back to us.

To receive a full refund to your original payment method, returns must be lodged within 30 days of receiving your order. To begin your return, simply email us with your order number and we’ll provide you the return address. Return shipping costs are the customer's responsibility.

If you receive an incorrect item or a product with a defect, please email shoptruebub@gmail.com so that we can investigate. We will assess the situation and work to resolve the issue, which may include offering a replacement, discount, store credit or refund. Please note: all items undergo rigorous quality control checks both before shipment and upon return.

Once return is received. It will undergo an assessment process before confirming the refund amount and method. It may be in the form of a store credit or refund to specified payment institute. Refund processing time can take up to 14 days.

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